Bearing Witness to Violence on Chicago’s South Side

As a family physician on Chicago’s South Side, every day brings painful and beautiful stories, many variations on a theme–gun violence, senseless loss, deep heartbreak for loved ones, deep love for family, faith in God. Patients share how they cope with life constraints and limited opportunities with warmth, humor, anger, sadness and love. I am going to…

Connectedness: The Key to Resilience, Inclusion and Excellence

Sometimes weeks accidentally have themes. Last week’s theme was connectedness. On Saturday, I attended a talk on physician resilience at the American Association of Medical Colleges annual meeting. On Monday, I attended a talk on diversity, inclusion and excellence at the University of Chicago Medicine. On Thursday, I participated in a conversation within the family…

SWOT Analysis of a Community Health Center

I’ve had a dream. In our messed up, dysfunctional macro-healthcare system, I’ve dreamed of empowering providers to play a part in designing and implementing clinical processes that make our micro-systems work in each unique clinical environment. Everyone involved in providing clinical care–from patient service representatives, to medical assistants, to physicians, to our medical records peers,…